Cancellation Policies

Cancellation policies vary depending on the type of rental or service. Select your rental category below to view the applicable cancellation policy.

GENERAL INFORMATION

Cancellation Policy

General information regarding cancellations, refunds, and reservation changes.

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Your rental type determines which policy applies.

Because different types of equipment require different preparation, transportation, staffing, and scheduling, cancellation policies may vary by rental category.

Reservations & Cancellations

Cancellation terms are based on the type of rental or service reserved and the timing of the cancellation. Customers should review the policy specific to their rental before canceling a reservation.

Changes to Reservations

Requests to change the date, time, equipment, location, or other details of a reservation may be subject to availability and may be treated differently from a cancellation.

Weather-Related Cancellations

Weather policies may differ depending on the type of rental. Please review the applicable rental category for specific weather cancellation provisions.

AA TENTS AND INFLATABLES

Tent, Table & Chair Cancellation Policy

Cancellation terms for tents, tables, chairs, linens, and related event equipment.

Cancellation Policy

Your tent, table, chair, and related equipment reservation is reserved specifically for your event date. Because equipment is removed from availability and preparations may begin in advance, cancellations may be subject to cancellation fees or forfeiture of payments.

Weather

Weather-related cancellations are subject to the applicable terms of your rental agreement. Customers should contact AA Tents And Inflatables as soon as possible if weather conditions may affect their event.

Rental Equipment

Once equipment has been delivered, installed, or otherwise prepared for the event, cancellation requests may be subject to additional charges.

Linen Orders

Linen orders require advance preparation and should be placed at least one week prior to the event. Cancellation or changes to linen orders may be subject to applicable fees.

BOUNCE AROUND/AA TENTS AND INFLATABLES

Inflatable Cancellation Policy

Cancellation terms for bounce houses, slides, obstacle courses, and other inflatable rentals.

Cancellation

Inflatable equipment is reserved specifically for your event date and time. Cancellations may be subject to fees depending on how far in advance the cancellation is received.

Weather Cancellations

Inflatable rentals may be affected by rain, high winds, lightning, or other unsafe weather conditions. AA Tents And Inflatables reserves the right to cancel or stop an inflatable rental when weather conditions create an unsafe operating environment.

Safety Decisions

Safety decisions made by AA Tents And Inflatables personnel regarding weather or operating conditions are final.

FOAMFINITY PARTIES

Foam Party Cancellation Policy

Cancellation terms for Foamfinity Parties foam party rentals and services.

Cancellation

Foam parties require advance scheduling of equipment, supplies, transportation, and an event attendant. Cancellation terms therefore apply specifically to foam party reservations.

Weather

Foam parties are outdoor events and may be affected by severe weather, including lightning, high winds, or other unsafe conditions.

Event Attendant

A Foamfinity Parties attendant is provided with foam party rentals. The attendant may pause or terminate the foam party when conditions become unsafe.

NY LASER TAG

Laser Tag Cancellation Policy

Cancellation terms for mobile laser tag rentals and events.

Cancellation

Laser tag reservations require equipment, transportation, staffing, and scheduling to be reserved specifically for your event.

Weather

Outdoor laser tag events may be affected by severe weather. Weather-related cancellations are subject to the applicable terms of the rental agreement.

Equipment

Customers are responsible for the proper care of laser tag equipment during the rental. Damage or loss of equipment may result in additional charges as outlined in the rental agreement.